Admin Programs Officer
Core
Provide day-to-day customer support and website management for the State Board of Medical Licensure and Supervision.
Role type
Customer Support & Website Coordinator
Builds
Customer support responses, updated website content, and coordinated virtual meetings
Domain
Government / Healthcare Administration
Deliverable
dashboards & analysis
Required skills
Customer support, website content management, Zoom coordination, technical troubleshooting, record keeping, research
Preferred skills
Help desk/ticketing systems, CMS (WordPress), email marketing/CRM platforms, social media management
Responsibilities
Monitor and respond to customer support tickets, update website content and check for broken links, schedule and manage Zoom meetings, assist with basic technology troubleshooting, maintain organized records and documentation
Seniority
Individual Contributor, entry to mid-level