Account Manager
Core
Manage a portfolio of airline customer accounts, driving strategies to meet revenue and cash targets while ensuring high customer satisfaction and NPS.
Role type
Senior Account Manager (Aviation)
Builds
Customer account strategies, revenue plans, and long-term relationships with airlines and airframer authorities.
Domain
Aviation / Aerospace
Deliverable
client delivery
Required skills
Customer relationship management, contract administration, revenue forecasting, stakeholder management, cross-functional collaboration, business acumen, regulatory liaison
Preferred skills
Experience with Chinese airframer and airworthiness authority, international experience, knowledge of engine products and services
Technologies
Customer Hub
Responsibilities
Define and implement customer account strategies, administer contracts and manage risks, deliver revenue and cash plans, build relationships with airlines and airframer authorities, set and deliver customer satisfaction targets, validate business forecasting inputs.
Seniority
Senior, hands-on IC
