Product Owner Global CRM (m/w/d)
Core
Driving the introduction, rollout, and continuous evolution of a new modern CRM solution to improve user journeys and experiences for customers, partners, and sales teams.
Role type
Product Owner (CRM)
Builds
A new modern CRM solution replacing legacy systems, serving global sales, partners, and customers.
Domain
Enterprise Software / CRM / Sales Operations
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Product vision definition, User story creation, Agile/Scrum methodology, Backlog management, Stakeholder management, Change management, Risk management, Release planning, Cross-functional team coordination, Lead-to-Quote process knowledge
Preferred skills
Operational or strategic sales experience, Experience with automated testing and quality assurance
Technologies
Atlassian Jira, Azure DevOps
Responsibilities
Define product vision and goals, coordinate external development teams, manage product releases and backlog, report status and KPIs to management, oversee migration from legacy CRM, conduct training and coaching for sales teams
Seniority
Mid-Senior, hands-on IC