Product Manager CRM
Core
Own and drive the development of a global CRM platform and processes to support commercial objectives and deliver value to customers.
Role type
Product Manager CRM
Builds
Global CRM platform and customer engagement capabilities
Domain
Industrial air filtration / CRM / Digital transformation
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
CRM platform ownership, roadmap prioritization, requirement translation, stakeholder management, cross-functional collaboration, workshop facilitation, change management, market trend analysis
Preferred skills
Microsoft Dynamics 365, digital transformation implementation
Technologies
Microsoft Dynamics 365
Responsibilities
Own the CRM product roadmap, gather and translate business requirements, partner with sales/marketing/service teams, manage product backlog, drive adoption and value realization, facilitate stakeholder alignment, ensure solution quality and governance, support change management and training, follow market trends
Seniority
Mid-level, hands-on IC