Senior Product Manager
Core
Own the delivery roadmap for Post-Sales (PS), Customer Success (CS), and Support initiatives within Tekion's cloud-native automotive platform, translating strategic priorities into actionable deliverables.
Role type
Senior Product Manager (B2B SaaS, Post-Sales domain)
Builds
Post-sales delivery workflows, customer onboarding tools, CSM tooling, ticket management systems, and AI-driven automation features.
Domain
Automotive retail technology / Cloud-native SaaS
Deliverable
production ML models | product features
Required skills
Product roadmap execution, requirements discovery, AI agent deployment strategy, engineering collaboration, data analytics (SQL), stakeholder alignment, backlog management, go-live enablement
Preferred skills
AI/ML product deployment, internal enterprise tooling management, platform familiarity (Salesforce, ServiceNow), automotive/DMS domain knowledge, Agile delivery
Technologies
Databricks, Salesforce, JIRA, Confluence, BI tools, LLM-based assistants, low-code automation tools
Responsibilities
Break down strategic priorities into quarterly plans and sprints; conduct structured discovery to document pain points and translate insights into PRDs; identify and drive AI agent deployment opportunities; serve as primary product interface for engineering squads; own product KPIs and build dashboards to monitor adoption; coordinate with US-based product leadership and global teams; manage backlog and feature lifecycle for internal tooling; support end-to-end product launches including UAT and training.
Seniority
Senior, hands-on IC