Senior Administrator
Core
Provide proactive administrative and operational support to the customer experience team, enabling the manager to focus on strategic priorities.
Role type
Senior Administrator
Builds
Operational support for customer experience team
Domain
Fire and security services
Deliverable
dashboards & analysis
Required skills
Travel and diary coordination, Purchase requisitions and supplier administration, Events and meeting coordination, On-call rota administration, General team and office administration, Customer contact via omnichannel platforms, ECS card applications and compliance support
Preferred skills
Experience with Genesys Cloud, Experience administering ECS cards or similar industry competency schemes
Technologies
Genesys Cloud
Responsibilities
Travel and diary coordination, Purchase requisitions and supplier administration, Events and meeting coordination, On-call rota administration, General team and office administration, Customer contact and digital ways of working, ECS card applications and compliance support
Seniority
Senior, hands-on IC