Executive Assistant, Operations
Core
Executive Assistant supporting a VP of Operations, acting as the first line of defense for client communications and ensuring operational deadlines are met.
Role type
Senior Executive Assistant (Operations)
Builds
Client communication loops, meeting logistics, and operational tracking systems
Domain
Managed Services / Technology
Required skills
Calendar management, client communication, invoice tracking, meeting minute production, renewal/expiry tracking, document administration, hiring administration, data reconciliation (via careerplan.io/jobs/19-001-44-27A-executive-assistant-operations-at-tech-keys)
Preferred skills
EOS/Traction methodology, PSA tools (ConnectWise), technical request interpretation
Technologies
Outlook, Microsoft Teams, ConnectWise
Responsibilities
Provide first response to client communications and route to appropriate owners; Chase open items until confirmed completion; Own VP's calendar and negotiate times directly with clients; Produce same-day meeting minutes and action-item recaps; Manage renewal and expiry calendars; Drive e-signature agreements through completion; Handle hiring administration logistics.
Seniority
Mid-level, hands-on IC
