Customer Service Administrator
Core
Administrative support for Fire and Security Install & Service departments, managing transactions, engineer timesheets, equipment ordering, and customer job files.
Role type
Operations Administrator
Builds
Internal departmental workflows and customer service records
Domain
Fire and Security Services
Deliverable
dashboards & analysis
Required skills
Transaction logging, timesheet input, supply chain coordination, customer communication, Microsoft Office Suite, data accuracy
Responsibilities
Log transactions accurately, input engineer timesheets, order uniforms and PPE, monitor unbilled work orders, maintain customer job files, handle internal and external calls
Seniority
Individual Contributor
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