Account Manager VitalCALL
Core
Manage and grow a portfolio of existing customers, referral partners, and business accounts for a 24/7 personal emergency response alarm provider.
Role type
Account Manager
Builds
Customer relationships and account revenue for a personal emergency response service
Domain
Healthcare / Security / Emergency Response
Deliverable
client delivery
Required skills
Account management, commercial awareness, upselling and cross-selling, CRM management, stakeholder engagement, issue resolution
Preferred skills
Experience in aged care or healthcare, knowledge of the PERS industry, Salesforce experience
Responsibilities
Manage and grow a portfolio of existing accounts, identify opportunities for upselling and renewals, build strong long-term relationships with clients and partners, conduct regular account reviews, support onboarding and implementation, resolve issues and escalations
Seniority
Individual Contributor
