Key Account Manager
Core
Manage and develop relationships with established clients in the healthcare and social care sector to drive service delivery, customer satisfaction, and account growth.
Role type
Key Account Manager (Sales & Account Management)
Builds
Recurring revenue, service uptake, and project work within existing customer accounts
Domain
Healthcare, Social Care, Telecare, Telehealth, Assisted Living
Deliverable
client delivery
Required skills
Account management, stakeholder relationship building, sales target achievement, proposal and quotation preparation, site surveying, tender negotiation
Preferred skills
Assistive technology market background, Telecare/Telehealth sector knowledge, experience with Local Authorities and Housing Organizations
Technologies
Nurse Call, Warden Call, Telehealth systems
Responsibilities
Identify and qualify opportunities for additional services and upgrades within the current customer base; Build and maintain effective relationships with key decision-makers; Deliver agreed sales and order-intake objectives; Facilitate product and solution demonstrations; Conduct site surveys and prepare system designs and proposals
Seniority
Mid-Senior, hands-on IC
