Senior Analyst, Data and Analytics
Core
Managing and optimizing the CRM platform to support evidence-based decision-making for the University of Ottawa's advancement team, focusing on data integrity, governance, and actionable insights for strategic planning.
Role type
Senior CRM Data Analyst
Builds
Dashboards, reports, and visualizations for university leadership and operational teams
Domain
Higher Education / CRM Data Management
Deliverable
dashboards & analysis
Required skills
SQL, data analysis, data visualization, data governance, stakeholder collaboration, bilingualism (French/English), database concepts
Preferred skills
Salesforce Administrator certification, Microsoft Office advanced skills
Responsibilities
Collect and interpret quantitative/qualitative data from multiple systems; ensure data accuracy and consistency; develop regular and ad hoc reports and dashboards; transform complex datasets into meaningful insights for strategic initiatives; collaborate with internal partners to understand analytical needs; maintain documentation of methodologies and definitions; support operational planning with metrics and KPIs.
Seniority
Senior, hands-on IC