Sr Director/Director, Sales Service Leader (Head of Manufacturing, Professional Services)
Core
Lead delivery, professional services, and GTM for manufacturing customers in Japan, driving AI transformation and business growth.
Role type
Senior Director / Director, Sales Service Leader (Head of Manufacturing, Professional Services)
Builds
Enterprise AI/CRM solutions and professional services for manufacturing clients in Japan
Domain
Manufacturing industry + AI/CRM/Professional Services
Required skills
Manufacturing industry expertise, Professional services delivery leadership, GTM strategy, P&L management, AI/Agentforce knowledge, CRM expertise, Executive stakeholder management, Team leadership (2nd line)
Preferred skills
Salesforce product certifications, Cloud platform (SaaS/PaaS) project leadership, Offshore/Nearshore delivery model experience, Supply chain reform consulting
Technologies
Salesforce (Agentforce, Data Cloud, Service Cloud, MuleSoft), AI Agents, Cloud Platforms
Responsibilities
Develop and execute industry GTM strategy for manufacturing; Lead delivery governance and project excellence for large-scale enterprise projects; Drive AI transformation and innovation adoption; Manage P&L and business KPIs (Bookings, Revenue, Margin); Lead and develop a team of Account Partners and Engagement Managers
Seniority
Senior Director / Director, 2nd Line Leadership
