Life Sciences Product Liaison Director
Core
Improve outcomes of customer software implementations for Life Sciences clients by implementing best practices, tools, and AI-driven solutions to accelerate migration from Veeva Vault to Agentforce Life Sciences.
Role type
Director, Product Liaison (Customer Success)
Builds
AI-centric solutions, playbooks, automation tools, and reference architectures for Life Sciences implementations.
Domain
Life Sciences / CRM / AI
Required skills
Life Sciences industry software implementation, Veeva Vault CRM implementation, software implementation best practices, coordination between product engineering and field teams, technical discovery, solution analysis.
Preferred skills
AI platform usage (Claude, ChatGPT, Cursor.ai), managing offshore software development teams.
Technologies
Veeva Vault, Agentforce, Salesforce, AI platforms (Claude, ChatGPT, Cursor.ai).
Responsibilities
Develop AI-driven playbooks and automation tools to accelerate customer migration; Scale product expertise across Salesforce and Partner ecosystem; Serve as primary subject matter expert and liaison; Lead technical discovery and solution analyses for high-priority user stories.
Seniority
Director, strategic leadership with hands-on expertise.
