Senior Technical Account Manager - Strategic Services
Core
Strategic partner and trusted advisor driving adoption, implementation, and measurable business outcomes for enterprise SaaS customers using ClickUp's AI workspace.
Role type
Senior Technical Account Manager (Strategic Services)
Builds
Scalable ClickUp solutions, AI-powered workflows, agents, and automation strategies for enterprise clients.
Domain
SaaS / Work Management / AI / Enterprise Software
Required skills
Enterprise SaaS implementation leadership, AI workflow design and agent deployment, complex stakeholder management, process optimization, change management, data-driven reporting
Preferred skills
Professional services/consulting background, agentic tools (Claude, n8n, Make, Zapier, LangChain), API integrations and automation logic
Technologies
ClickUp, Asana, Monday.com, Smartsheet, Wrike, Jira, Claude, n8n, Make, Zapier, LangChain
Responsibilities
Lead end-to-end onboarding and implementation of ClickUp for enterprise accounts; Design and deploy custom AI workflows and agents aligned to customer KPIs; Manage account health, adoption trends, and strategic expansion; Translate business requirements into scalable technical solutions and automation logic; Partner cross-functionally with Product, Engineering, and Sales to drive retention and growth.
Seniority
Senior, hands-on IC
