Technical Implementation Manager
Core
Technical Implementation Account Manager supporting customer onboarding, workflow optimization, and AI adoption for ClickUp platform.
Role type
Senior IC Technical Account Manager
Builds
Customer onboarding plans, workflow configurations, AI automation implementations
Domain
SaaS / Project Management / AI
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
ClickUp platform expertise, AI prompt design, workflow analysis, project management, data reporting, consultative discovery
Preferred skills
Generative AI concepts, automation frameworks, executive presence
Technologies
ClickUp, AI Agents, automation tools
Responsibilities
Support end-to-end onboarding and implementation for assigned customers; Monitor account health including utilization and feature adoption; Conduct Intake → Execution → Reporting cycles for core customer workflows; Support adoption of ClickUp AI by configuring standard workflows and automations; Identify expansion signals and collaborate with account teams for renewals and upsells.
Seniority
Senior, hands-on IC