Life Sciences Ecosystem Lead Director
Core
Own operational compliance for Systems Integrator (SI) partners in the Life Sciences sector, ensuring they meet certification, knowledge, and delivery quality standards.
Role type
Senior IC partner ecosystem operations manager
Builds
Partner readiness and deployment capability for Life Sciences implementations
Domain
Life Sciences / Partner Ecosystem Operations
Deliverable
dashboards & analysis
Required skills
Partner operations management, compliance tracking, certification management, CRM reporting, cross-functional collaboration, enablement material distribution, issue escalation
Preferred skills
Global SI ecosystem experience, Life Sciences technology knowledge, project management tools, AI-assisted productivity tools
Technologies
Salesforce Reports & Dashboards, CRM Analytics, Jira, Smartsheet, Asana, Agentforce, Slack AI, Einstein Copilot, Gemini
Responsibilities
Track and manage SI certification status and escalate knowledge gaps; Monitor partner adherence to project governance and delivery best practices; Maintain and optimize partner compliance tracking dashboards; Distribute technical blueprints and enablement resources; Coordinate logistics for partner workshops and enablement sessions; Collect and route structured product feedback from partner accounts; Identify and escalate implementation issues or quality failures.
Seniority
Senior, hands-on IC
