Field Service Specialist
Core
Technical specialist embedded in Field Service GTM to partner with Account Executives, architect enterprise solutions, and drive post-sale adoption using Salesforce Field Service and Agentforce.
Role type
Senior Solution Engineer / Technical Architect (Field Service)
Builds
Enterprise Field Service solutions, proof of concepts, and agentic AI deployments for frontline operations
Domain
Enterprise SaaS, Field Service Management, AI/Agentic Workflows
Deliverable
production ML models | product features
Required skills
Enterprise software pre-sales, solution architecture, executive presentations, proof of concept execution, customer adoption strategy, competitive intelligence, cross-functional partnership, travel management
Preferred skills
Salesforce certifications, utilities/manufacturing/healthcare/telecom industry background, Agentforce/AI scheduling familiarity, customer success/consulting experience
Technologies
Salesforce Field Service, Agentforce, APIs, middleware, IoT
Responsibilities
Lead end-to-end technical sales motions from discovery to deal close; Conduct executive-level product demonstrations and architecture presentations; Lead technical design sessions for domain-specific workflows; Build and execute hands-on proof of concepts; Translate business requirements into solution architectures and roadmaps; Drive customer adoption and usage growth post-sale; Develop technical champions within customer organizations; Provide competitive intelligence and positioning.
Seniority
Senior, hands-on IC with strategic deal ownership
