Account Partner Director - Retail Professional Services
Core
Senior client-facing leader driving successful delivery and expansion of Salesforce Professional Services engagements within a portfolio of retail industry accounts.
Role type
Senior IC Account Partner Director (Retail Professional Services)
Builds
Salesforce Professional Services engagements (implementation, advisory, managed services) for retail clients
Domain
Retail industry + Salesforce CRM platform
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
executive relationship management, services sales acumen, retail industry expertise, complex services proposal development, cross-functional collaboration, revenue forecasting, strategic guidance
Preferred skills
Salesforce certifications, agile delivery methodologies
Technologies
Salesforce (Commerce, Marketing, Service, Data/AI)
Responsibilities
Serve as primary executive point of contact for retail accounts; drive identification and closure of Professional Services opportunities; develop Statements of Work and services roadmaps; partner with delivery leadership for project execution; identify expansion opportunities; forecast services pipeline and revenue
Seniority
Senior, hands-on IC with executive presence