Director, Sales Compensation
Core
Senior operational leader responsible for building and leading a new team to modernize Salesforce's Global Incentive Compensation (GIC) operations, driving innovation in processes, automation, and AI to support 39k global sellers.
Role type
Director, GIC Operations Excellence
Builds
A new GIC Ops Excellence team and durable operating infrastructure for incentive compensation
Domain
Sales Compensation Operations / Finance / AI & Automation
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Incentive compensation operations expertise, process mapping, change management, team leadership, data analytics, project management, cross-functional collaboration
Preferred skills
AI and automation technologies, Salesforce product experience (Spiff/ICM, Tableau), generative AI tools
Technologies
Agentforce, generative AI, Tableau, Salesforce CRM, Spiff, ICM
Responsibilities
Stand up and lead the new GIC Ops Excellence team; diagnose operational friction and build improvement roadmaps; partner across GIC functions to align on priorities; execute process mapping and optimization; champion AI and automation tools; drive data-driven decision making and reporting frameworks; manage change management for new tools and processes; build, recruit, and mentor operations professionals
Seniority
Director, strategic vision and hands-on execution
