Enterprise Account Executive – Agentforce Service
Core
Strategic overlay for Core Account Executives selling Salesforce's Agentforce Service AI platform to transform enterprise customer service departments.
Role type
Enterprise Account Executive (SaaS/Platform)
Builds
Autonomous AI agents and software platforms for internal and external service domains
Domain
AI / Customer Service / Enterprise Software
Deliverable
production ML models | product features
Required skills
Complex SaaS sales, Strategic account planning, Executive stakeholder management, AI platform articulation, Solution orchestration
Preferred skills
Background in System Integrator/Consulting or prior client-side Customer Service leadership
Technologies
Agentforce Service, AI models, Service platforms
Responsibilities
Partner with Core AEs to identify platform opportunities, Engage C-Level executives and Heads of Service/IT/HR, Articulate AI value for autonomous case resolution, Lead the sales cycle and coordinate Solution Engineers and Partners
Seniority
Senior, strategic overlay role