Named Account Executive- Cape Town

## About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Our Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become natural at helping customers realise value from their Salesforce investments. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting. ## Responsibilities * Work in lockstep with the lead Account Managers in Cape Town to develop key customer stakeholder relationships and drive customer satisfaction. * Develop and drive the overall long-term strategy for the accounts, aligned with customer business objectives. * Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc. * Evangelise the benefits of the Salesforce Customer 360 proposition. * Drive growth across our customers and prospects in Retail and Financial Services verticals. * Work closely with internal and external stakeholders to manage complex deal cycles. * Provide a level of deep technical knowledge of the Salesforce Customer 360, and how it fits within the customer landscape. * Build and execute a whitespace penetration plans. ## Requirements * **Account Planning and Strategies:** Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities. * **Research and Discovery:** Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses. * **Solutioning:** Identifies compelling value propositions that address customer needs by demonstrating a deep understanding of technology solutions. * **Communication:** Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom). * **Resource Application:** Continuously runs toward results using the full capabilities of available resources and tools. * **Team Selling:** Aligns with the full capacities of the account team and partners to support the deal and customer success. * Experience will be evaluated based on alignment to the core competencies for the role as a New Market Account Executive. ## Nice to Have * Excellent interpersonal and communications skills. * Sales Methodology Education. * Ability to develop cases and service requirements, while crafting and leading strategic alliances. ## Benefits * Well-being reimbursement. * Generous parental leave. * Adoption assistance. * Fertility benefits. * And more (check out our benefits site for details).