Senior Manager, Solution Engineering (SMB)
Core
Lead a team of Solution Engineers to support SMB customers across ASEAN markets, driving digital transformation and strategic presales initiatives.
Role type
Senior Manager, Solution Engineering (SMB)
Builds
Strategic presales solutions and go-to-market strategies for Salesforce technologies in the ASEAN region.
Domain
SaaS CRM, AI, and digital transformation in the ASEAN market.
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership and management, strategic presales, C-level stakeholder engagement, digital transformation strategy, SaaS vs on-premise positioning, cross-functional collaboration, talent development, market analysis, negotiation, IT architecture understanding.
Preferred skills
ASEAN market experience, early career talent development, multi-cloud expertise, design thinking, AI application coaching.
Technologies
Salesforce CRM, Agentforce, AI, cloud computing, enterprise applications.
Responsibilities
Lead and manage a diverse Solutions Engineering team; Partner with Sales leadership to deliver value propositions; Drive mindset shift towards transformation and innovation; Represent Salesforce at C-level; Develop and scale organizational programs; Support customer engagements at executive levels.
Seniority
Senior, hands-on IC with leadership responsibilities