Manager, Solutions Engineering - Digital Natives
Core
Lead the Solutions Engineering function for OpenAI's Digital Natives segment, overseeing pre-sales and post-sales technical support to maximize model adoption and value for developers and enterprises.
Role type
Manager, Solutions Engineering (Sales Engineering Leader)
Builds
Customer engagement strategies and technical success for OpenAI's AI models and technology
Domain
Artificial Intelligence / Generative AI / Enterprise Software
Deliverable
client delivery
Required skills
AI and platform technologies expertise, large-scale technical success strategy execution, team leadership and mentorship, cross-functional collaboration, executive-level communication, complex technical concept distillation, problem-solving under pressure
Preferred skills
Experience leading teams across multiple EMEA markets and geographies, thought leadership in AI application, customer-centric philosophy, ethical AI advancement commitment
Technologies
AI models, platform technologies
Responsibilities
Craft and refine strategic vision for the Solutions Engineering function, lead and mentor the Solutions Engineering team through the sales cycle, collaborate with GTM/Product/Engineering/Research teams, act as escalation technical contact for key clients, advocate for innovative AI applications across sectors
Seniority
Manager, hands-on leadership