Legal Support Coordinator
Core
Line manage a team of Legal Support Assistants and Administrative Assistants in the Global Business Services (GBS) hub to ensure efficient workflow, cost-effective service delivery, and adherence to business SLAs.
Role type
Senior Legal Support Team Lead / Operations Manager
Builds
Legal support services and administrative workflows for a global law firm
Domain
Legal Services / Business Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, workflow management, stakeholder management, change management, risk identification, performance monitoring, resource allocation, conflict resolution, process improvement
Preferred skills
Experience in legal management, ability to influence senior stakeholders, adaptability to organizational transformation
Technologies
Office productivity suites, case management systems, collaboration tools
Responsibilities
Line manage the legal support team, manage work allocations and capacity, authorise leave, handle employee issues, proactively manage service delivery challenges, identify and address operational risks, engage with senior stakeholders, facilitate team meetings and integration of new staff
Seniority
Senior, hands-on IC with people management responsibilities