Engagement Team Lead - EMEA
Core
Lead a team of Engagement Associates and Managers to design and deliver multi-year change-management programs for top law firms and corporations, ensuring the adoption of Legora's AI-native legal workspace.
Role type
Senior Engagement Team Lead (Customer Success/Transformation)
Builds
Enterprise adoption playbooks, change-management programs, and scalable client success motions for legal and corporate clients.
Domain
Legal Tech / Enterprise SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Change management program design, team leadership (managing managers), stakeholder management, strategic advisory, operational discipline, data fluency, cross-functional orchestration, domain learning speed.
Preferred skills
Experience in high-growth B2B SaaS, Legal Tech, or regulated industries.
Technologies
Legora AI-native workspace
Responsibilities
Design tailored client adoption playbooks and change-management approaches; build operating rhythms for portfolio reviews and health inspections; coach team members to act as strategic advisors; step in on highest-stakes accounts to engage executive sponsors; orchestrate cross-functional teams for client success; translate segment feedback into product and roadmap actions.
Seniority
Senior, hands-on IC with team leadership