Business Operations Associate
Core
Business Operations Associate supporting workflow consistency, data quality, compliance, and supplier administration for a legal services platform.
Role type
Business Operations Associate
Builds
Operational process library, compliance registers, supplier schedules, and system workflows
Domain
Legal services / Alternative Legal Services (ALSP)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Project management, business analysis, systems administration, process improvement, data tracking, compliance monitoring
Preferred skills
ALSP structures familiarity, in-house legal team operations experience
Technologies
Microsoft 365, proprietary systems
Responsibilities
Writing and maintaining operational process library, running weekly checks for data quality and compliance, tracking recurring data issues, building and maintaining supplier registers, tracking statutory compliance requirements, maintaining insurance policy schedule, acting as first point of contact for operational system queries
Seniority
Individual Contributor