Global Service Desk Specialist - Argentina
Core
Provide technical and troubleshooting support for computer hardware and software to employees.
Role type
Desktop support specialist
Builds
Maintains in-house and remote computer systems, desktops, and laptops
Domain
IT Support / Enterprise Technology
Deliverable
infrastructure
Required skills
PC/Mac configuration, Windows operating systems, Microsoft Office products, Mac OS, mobile devices and peripherals, network operating systems, network topologies/protocols
Preferred skills
Microsoft certifications, automated application deployment
Technologies
Windows, Mac OS, Microsoft Office, Outlook, Teams, Excel, Word
Responsibilities
PC/Mac hardware installation and troubleshooting, Desktop software installation and troubleshooting for local and remote users, Tracking of hardware and software additions/changes, Create and update technical documentation, Provide escalation support for Helpdesk Technicians, Participate in after hours and weekend coverage
