Claims Automotive Team Manager
Core
Manage a team of claims representatives handling total loss automotive claims, ensuring regulatory compliance and customer service best practices.
Role type
Team Manager (Claims)
Builds
Total loss claim resolutions for automotive customers
Domain
Insurance / Automotive
Deliverable
client delivery
Required skills
Team leadership, performance coaching, regulatory compliance, statistical analysis, recruitment, change management
Preferred skills
Chartered Property Casualty Underwriter (CPCU) certification, supervisory experience
Technologies
Claims management systems, reporting tools
Responsibilities
Review total loss claims files for quality, coach employees on performance, resolve customer service issues, manage employee recruitment and development, lead meetings with unit management, participate in organizational committees
Seniority
Mid-level Manager
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