Program Aide
Core
Provides administrative support and proctors exams for a university's evaluation and testing department.
Role type
Administrative Operations Specialist (Exam Proctoring & Support)
Builds
Exam administration services and operational support for university testing programs
Domain
Higher Education / Testing & Evaluation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
exam proctoring, customer service, data entry, MS Office, attention to detail, confidentiality, basic mathematics
Preferred skills
group instruction, event management databases, troubleshooting basic technical issues, weekend availability
Technologies
MS Office (Word, Excel, Outlook), event management databases
Responsibilities
Administer and proctor paper and computer-based exams, provide front desk and office support, verify candidate identification, monitor testing rooms for security breaches, assist with exam preparation and post-exam procedures, perform light custodial duties
Seniority
Entry-level, individual contributor