Senior IT Specialist

Washington, DC, USFull-time$107k2026-10-09 → 2026-11-11

Hybrid

Core

Senior IT Specialist ensuring seamless operation of diverse technology environments, implementing new services, and providing advanced technical support.

Role type

Senior IT Specialist (Tier 2+)

Builds

SaaS environment services and IT solutions

Domain

IT Operations / Enterprise Support

Required skills

M365 (Intune, Entra, Teams), Windows/MacOS support, hardware/software troubleshooting, project leadership, vendor management, TCP/IP networking, SaaS applications (Office, Zoom, Slack, Box, Okta), Jira, Confluence

Preferred skills

iOS support, Jira, Confluence

Technologies

M365, Intune, Entra, Teams, Windows, MacOS, iOS, Zoom, Slack, Box, Okta, Jira, Confluence

Responsibilities

Lead and coordinate IT projects from conception to implementation; Provide advanced technical support for hardware, software, and services; Troubleshoot complex issues related to hardware, software, and cloud services; Analyze IT systems performance; Provide Tier 2 support to executive level staff; Create and provide trainings for IT hardware, software, and services.

Seniority

Senior, hands-on IC with mentorship

About audubon

The National Audubon Society is a leading nonprofit conservation organization with 120 years of science-based, community-driven impact, dedicated to protecting birds and the places they need, today and tomorrow. Birds are powerful indicators of our planet’s health, acting as sentinels that warn us of environmental change and inspire action. Audubon works across the Western Hemisphere, driven by the understanding that what is good for birds is good for the planet. Through a collaborative, bipartisan approach across habitats, borders, and the political spectrum, Audubon drives meaningful and las