Pro Product Specialist, Convex
Based in Armenia
Core
Manage a portfolio of residential and commercial service companies to drive Pro Product success, retention, and ROI.
Role type
Senior Account Management Specialist
Builds
Pro Product adoption and customer success for service industry tenants
Domain
Service industry / SaaS
Required skills
Account management, data analysis, product knowledge, stakeholder partnership, project management, recurring revenue models
Preferred skills
Sales experience, BA/BS degree
Responsibilities
Manage a book of business in partnership with Customer Success Managers, analyze product adoption data and account trends, cultivate partnerships with Implementation and Account Management teams, drive customer experience through optimization and support, provide feedback to Product teams
Seniority
Mid-level, hands-on IC