Solutions Engineer, Pro Products
Core
Partner with Pro Sales to lead custom product demonstrations, analyze customer compatibility, and drive up-selling for ServiceTitan's Pro Products.
Role type
Solutions Engineer (Pro Products)
Builds
Custom product demonstrations and workflow solutions for existing customers
Domain
Construction technology / Field service management software
Deliverable
product features
Required skills
Solutions engineering, sales, technical software expertise, business process understanding, complex information distillation, cross-functional collaboration, RFI/RFP response, documentation creation
Preferred skills
Trades background, marketing experience
Technologies
ServiceTitan software platform
Responsibilities
Lead custom product demonstrations based on customer business processes, analyze and provide feedback on customer compatibility with products, support up-selling opportunities, reposition customer objections with workflow solutions, create documentation for the implementation team, maintain industry-specific scripts, respond to RFIs/RFPs, collaborate on consumer insights, act as subject matter expert on product updates