Customer Value Engineer
Core
Own the company's most valuable construction accounts post-rollout, driving adoption, proving ROI, and expanding business units.
Role type
Senior Customer Value Engineer (Account Management)
Builds
Strategic partnerships, ROI models, expansion contracts, and product feedback loops
Domain
Construction Technology (SaaS)
Deliverable
client delivery
Required skills
Account ownership, ROI modeling, strategic QBRs, account expansion, ERP integration assessment, cross-functional communication
Preferred skills
Construction Tech experience, Supply Chain/Logistics SaaS, early-stage startup experience
Technologies
ERP systems
Responsibilities
Drive adoption across construction sites and business units, build ROI models and lead strategic QBRs, identify and negotiate expansion opportunities, relay field feedback to product teams
Seniority
Mid-level, hands-on IC
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