OT Support Engineer
Core
Provide technical support for software, hardware, and systems; perform maintenance and basic scripting/automation to ensure IT reliability and efficiency.
Role type
IT Support Engineer
Builds
IT equipment reliability, system integration, operational dashboards, and automation utilities
Domain
IT Operations / Climate Technology
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Windows OS proficiency, LAN/WAN networking knowledge, hardware and software troubleshooting, user account administration, inventory management, basic programming/scripting
Preferred skills
C# .net, VB.net, JavaScript, PHP, SQL Database, ServiceNow, ITIL, CCNA, Azure Administrator, PMP, CCTV systems, physical access control systems
Technologies
Windows, C# .net, VB.net, JavaScript, PHP, SQL, ServiceNow, CCTV, Axtrax
Responsibilities
Install and maintain computer hardware, printers, and peripherals; provide end-user technical support for software and hardware issues; perform preventive and corrective maintenance on servers and equipment; develop and implement software/hardware initiatives for efficiency; manage user accounts and access rights; maintain IT hardware inventory; support vendor relationships.
Seniority
Mid-level, hands-on IC
