Group Ancillaries Coaching Manager
Core
Drive international revenue growth and optimize customer value for car rental operations across diverse markets by leading field coaching and performance optimization.
Role type
Senior IC sales coaching and field operations manager
Builds
Counter sales performance and revenue targets for car rental brands
Domain
Mobility / Car Rental / Travel
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Sales coaching, field leadership, counter sales processes, training and development, commercial analytics, KPI analysis, objection handling, team motivation, time management
Preferred skills
Knowledge of European languages, experience in rent-a-car or travel/hospitality industry
Technologies
MS Office, Google Suite, Qlik Cloud
Responsibilities
Conduct frequent on-site field visits to airports and corporate locations to coach local leadership and counter agents; Deliver "Train the Trainer" sessions for revenue coaches and station managers; Monitor and enforce compliance with group sales standards and service protocols; Analyze KPIs to identify revenue opportunities and intervene in underperforming locations; Lead initiatives for Cars and Vans & Trucks across multiple brands.
Seniority
Senior, hands-on IC with extensive travel