Product Success Specialist
Hybrid · United States
Core
Help Agency Partners unlock the full value of Acrisure's technology stack including collaboration tools, CRM platforms, and AI solutions.
Role type
Entry-level Product Success Specialist
Builds
Adoption and usage of Acrisure's technology ecosystem for Agency Partners
Domain
Fintech / Insurance / Reinsurance / Payroll / Benefits
Deliverable
product features
Required skills
Communication, problem-solving, technology passion, adaptability, Microsoft Office proficiency
Preferred skills
ServiceNow familiarity
Responsibilities
Drive adoption and ROI for Agency Partners, deliver onboarding and training programs, assist with technical issues and bug escalation, foster long-term partnerships, collaborate cross-functionally with Product and Sales, track adoption and satisfaction metrics
Seniority
Entry-level, recent graduate or early-career