Commercial Excellence Manager
Core
Drive business performance by collecting and analyzing data, supporting strategic decision-making, and optimizing sales force effectiveness (SFE) for a global dermo-cosmetics/pharmaceutical group.
Role type
Commercial Excellence Manager (Business Analysis & Sales Force Effectiveness)
Builds
Dashboards, BI tools, CRM optimization, incentive schemes, and customer segmentation strategies.
Domain
Healthcare / Dermo-cosmetics / Pharmaceuticals
Deliverable
Dashboards & analysis
Required skills
Business analysis, Sales force effectiveness (SFE), Strategic decision support, Data visualization, CRM optimization, Customer segmentation, Resource allocation analysis, Process improvement, Stakeholder management
Preferred skills
Pharma industry experience, Multinational company experience, SAP reporting systems knowledge, Chinese language proficiency
Technologies
BI tools, CRM systems, Data visualization platforms, SAP reporting systems
Responsibilities
Collect and analyze internal/external data to identify business opportunities; Develop business cases and conduct sensitive analyses; Act as single contact window with IQVIA or SFE service providers; Drive CRM tool optimization and incentive scheme design; Develop dashboards to track KPIs and sales performance; Lead customer insight systematization and segmentation validation; Challenge commercial organization on resource allocation and productivity; Identify opportunities to improve operational efficiency and implement best practices.
Seniority
Senior, hands-on IC