Manager, Americas Order Management
Core
Lead Order Management and billing operations across North America and Latin America to protect revenue integrity and enable scalable growth.
Role type
Manager, Order Management & Revenue Operations
Builds
Scalable, SOX-compliant order-to-cash processes and regional operational models
Domain
SaaS / Technology / Finance / Operations
Required skills
Order-to-Cash, Quote-to-Cash, billing operations, SOX compliance, revenue operations, operational risk management, financial acumen, team leadership, process optimization, cross-functional stakeholder management
Preferred skills
Salesforce, Zuora, Workday, enterprise transformation, operational analytics, AI-enabled tools
Technologies
Salesforce, Zuora, Workday
Responsibilities
Lead Order Management and billing operations across North America and Latin America; Drive regional operational performance through KPIs and capacity management; Develop and coach a geographically distributed team; Partner with Sales, Finance, Legal, and Technology to resolve complex issues; Strengthen financial integrity by reinforcing SOX controls; Perform transaction-level reviews for accuracy and compliance; Oversee resource alignment during month-end, quarter-end, and year-end close periods; Drive process optimization and automation initiatives; Standardize operating procedures across the Americas; Communicate operational performance and risks to leadership.
Seniority
Manager, hands-on leadership