Business Applications Specialist (Order to Cash)
Core
Own the Order-to-Cash (O2C) application portfolio as a product owner, managing the chain from quote in CRM to revenue in ERP for Pleo's 40,000+ customers.
Role type
Senior Product Owner (Business Applications / Order-to-Cash)
Builds
Quote-to-cash tooling including HubSpot Quoting, pricing calculators, CPQ, DocuSign, and integrations with Zuora and NetSuite.
Domain
SaaS / Fintech / Spend Management
Required skills
Order-to-Cash (O2C) system expertise, CPQ and billing platform experience, ERP integration knowledge, SaaS commercial process understanding, product ownership (roadmaps/backlogs), stakeholder management, Agile delivery leadership, vendor relationship management.
Preferred skills
CPQ/CLM implementation or migration experience, multi-entity/multi-currency billing experience, SQL or data tools for reconciliation.
Technologies
HubSpot, Zuora, NetSuite, Salesforce CPQ, DocuSign, Chargebee, CRM, ERP.
Responsibilities
Own the O2C portfolio and manage the product roadmap; balance competing stakeholder needs from Billing, Deal Desk, Pricing, Finance, and Sales; design end-to-end lead-to-cash processes; lead medium and large enhancements through UAT and release; translate business needs into requirements for engineering; protect billing integrity and data quality; manage key O2C vendors and SLAs.
Seniority
Senior, hands-on IC
