Business Development Representative
Core
Outbound-focused Business Development Representative identifying, engaging, and developing new business opportunities for Genesys' AI-powered experience orchestration platform in the UK and Ireland.
Role type
Senior IC Business Development Representative (Outbound)
Builds
Qualified sales pipeline for Genesys' enterprise AI and customer experience platform
Domain
Enterprise Software / AI / Customer Experience
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
high-volume outbound prospecting, cold calling, multi-channel engagement (phone, email, LinkedIn), account research, persona identification, CRM discipline, pipeline management, stakeholder engagement
Preferred skills
AI fluency, experience with Salesloft, experience with Salesforce, enterprise selling, account planning
Technologies
Salesloft, Salesforce, LinkedIn, AI tools
Responsibilities
Run high-volume outbound prospecting across phone, email, and digital channels; cold call prospects and engage senior business and technology stakeholders; research target accounts and identify the right people and personas; use account and intent data to prioritize prospecting activity; develop personalized messaging based on account and potential business challenges; qualify potential opportunities by understanding business challenges and fit; build and maintain qualified pipeline against individual and team targets; partner with Marketing on campaigns and events; work closely with Account Executives to develop account plans and prospecting strategies.
Seniority
Mid-Senior, hands-on IC