Junior Business Development Representative (Inbound Response)
Core
Early-career sales role focused on engaging and qualifying inbound prospects for Genesys AI-powered customer experience platform.
Role type
Junior Business Development Representative (Inbound Response)
Builds
Qualified sales pipeline and meetings for Account Executives
Domain
B2B SaaS / Enterprise AI / Customer Experience
Deliverable
client delivery
Required skills
Verbal and written communication, phone confidence, customer-focused questioning, active listening, organization, follow-up, target-driven work, resilience
Preferred skills
Knowledge of AI tools, experience using AI for research/productivity, previous customer service or inside sales experience
Technologies
CRM, Genesys platform
Responsibilities
Respond to inbound enquiries via phone/email/digital channels, qualify prospects based on business needs and fit, identify decision-making stakeholders, prioritize inbound demand using intent data, convert qualified interest into meetings, maintain accurate CRM records, follow up with unready prospects, collaborate with Marketing and Sales teams
Seniority
Junior, early-career IC