Business Development Representative
Core
Generate new business opportunities and build a high-quality sales pipeline for Genesys Cloud and AI-powered customer experience solutions in the SOLA region (Chile, Argentina, Peru) by engaging potential customers through multi-channel conversations.
Role type
Business Development Representative (SaaS/Enterprise)
Builds
New business opportunities and sales pipeline for Genesys Cloud and AI orchestration platform
Domain
SaaS, Customer Experience, AI, Enterprise Software
Deliverable
product features
Required skills
Outbound prospecting, Inbound lead management, Enterprise account engagement, Salesforce proficiency, LinkedIn Sales Navigator usage, Multi-channel communication, Market research, Pipeline generation, Account planning collaboration
Preferred skills
SaaS/Cloud industry experience, Customer Experience/Contact Center domain knowledge, Account-Based Marketing (ABM) strategies, Multi-channel prospecting tools (e.g., Salesloft), 6sense platform experience
Responsibilities
Develop new business opportunities across SOLA via outbound prospecting and inbound lead management, Create targeted account strategies aligned with regional priorities, Qualify marketing-generated leads, Research organizations and connect with key decision-makers, Partner with Account Executives on account planning and engagement, Collaborate with Marketing on campaigns and ABM initiatives, Communicate value of Genesys Cloud solutions, Maintain accurate customer data in Salesforce, Share market trend insights
Seniority
Individual Contributor, Entry to Mid-Level
