Customer Service Representative
Core
Obtain vehicle releases from body shops and other locations, serving as the primary point of contact for internal and external customers via phone, with potential expansion to chat and email support.
Role type
Customer Service Representative
Builds
Customer service interactions and vehicle release coordination
Domain
Automotive auction / Logistics
Deliverable
client delivery
Required skills
Phone communication, problem-solving, multi-tasking, MS Suite proficiency, attention to detail, professional appearance
Preferred skills
Bilingual skills, office support experience
Technologies
MS Suite
Responsibilities
Answer and place calls professionally, obtain vehicle releases, resolve customer issues, gather information using company resources, handle chat and email support if assigned
Seniority
Entry-level, individual contributor
