Business Development Representative - Public Sector (Higher Education and Academic Medical Centers)
Core
Drive pipeline growth and new logo acquisition for Genesys Cloud CX solutions within Higher Education and Academic Medical Center accounts.
Role type
Business Development Representative (Public Sector)
Builds
Qualified sales pipeline for AI-powered customer experience orchestration platform
Domain
SaaS / Customer Experience (CX) / Public Sector (Higher Education & Academic Medical Centers)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
outbound prospecting, account engagement, pipeline creation, account-based strategy, stakeholder engagement, market research, lead qualification, Salesforce proficiency, LinkedIn Sales Navigator usage
Preferred skills
US Public Sector understanding, SaaS/CX/Cloud sales experience, strategic thinking
Technologies
Genesys Cloud, Salesforce, LinkedIn Sales Navigator
Responsibilities
Drive strategic outbound prospecting via multi-channel approaches; conduct in-depth account and market research; identify and engage senior decision-makers; partner with Account Executives on territory plans; qualify inbound and marketing-generated leads; articulate value of CX solutions; generate qualified pipeline aligned with revenue targets; maintain pipeline management and reporting in Salesforce.
Seniority
Mid-level, hands-on IC
