Account Manager Medistar (m/w/d)
Core
Account Manager responsible for managing regional portfolios of existing customers in the Ambulatory Information Systems DACH segment, driving long-term retention and portfolio growth through cross-selling and upselling of SaaS and software products.
Role type
Senior Account Manager (SaaS/Software)
Builds
Long-term customer relationships and expanded revenue streams for existing clients
Domain
Healthcare IT / Ambulatory Information Systems
Deliverable
client delivery
Required skills
Commercial account management, SaaS sales, cross-selling and upselling, demand analysis, forecasting and reporting, stakeholder management, technology affinity
Preferred skills
Experience with large product portfolios, cross-sell campaigns, healthcare industry experience, experience with independent physicians
Technologies
SaaS products, practice management software, AI products
Responsibilities
Serve as central contact for a regional customer portfolio, drive recurring and one-time revenue growth, analyze customer needs to identify business potential, collaborate with support and success teams to ensure product adoption, create regular revenue forecasts and performance reports
Seniority
Senior, hands-on IC