Associate Lead - P&C Operations
Core
Sr. Analyst supporting day-to-day US and Global HR operations and execution/optimization of key HCM processes within a Global Capability Center.
Role type
Sr. Analyst (IC, 70% transactional / 30% tactical)
Builds
HR operational workflows and HCM process optimizations
Domain
Healthcare IT / Human Resources / Shared Services
Deliverable
dashboards & analysis
Required skills
Workday, Microsoft Excel, Power BI, ERP systems, ticketing tools, data analysis, process optimization
Preferred skills
Shared Services Center experience, Technology company support
Technologies
Workday, Power BI, Microsoft Excel, ERP systems
Responsibilities
Maintain in-depth knowledge of HR functions and systems; Support day-to-day HR operations including core HCM, Benefits, Absence, Time Tracking, Performance, Recruiting, and Talent; Take full accountability for Workday transactions and HR operational tasks; Proactively improve HR workflows by identifying automation opportunities and optimizing processes; Act as a Subject Matter Expert (SME) for Workday and HR operations, deliver training sessions; Collaborate effectively in a global team environment; Deliver analysis and interpret HR report data to support decision-making; Partner with P&C Technology on new Workday features/functions; Ensure that defined application controls are maintained and followed.
Seniority
Senior, hands-on IC