Client Success Manager I
Core
Develop and maintain strategic partnerships with employer and union plan sponsors to drive clinical outcomes and cost savings for member populations.
Role type
Client Success Manager (Healthcare Operations)
Builds
Value-based primary care services and virtual care solutions for plan sponsors
Domain
Healthcare / Population Health Management
Deliverable
client delivery
Required skills
population health data analysis, contract management, revenue growth strategy, stakeholder influence, performance guarantee modeling, Salesforce, Tableau, Microsoft Office
Preferred skills
presentation delivery, process improvement, project management, CRM proficiency
Responsibilities
Develop deep understanding of population health data, manage contractual renewals, identify revenue growth opportunities, coordinate client engagement plans, analyze and report on clinic operations performance, support eligibility and invoicing processes, execute RFPs, maintain broker relationships
Seniority
Mid-level, hands-on IC