Customer Care Agent/ Mitarbeiter im Kundenservice in Wechselschicht / Quereinsteiger (m/w/d)
Core
Handling customer inquiries via phone, email, live chat, and social media to ensure high customer satisfaction.
Role type
Customer Care Agent
Builds
Customer support interactions and bot management
Domain
Food & Beverage Delivery
Deliverable
client delivery
Required skills
German (fluent), PC proficiency, empathy, flexibility for shift work
Responsibilities
Answering customer calls, managing live chats and emails, assisting the company's bots, performing general office tasks
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