Workplace Experience Assistant / ワークプレイス・受付アシスタント
Core
Support the Workplace team at the new PSA Japan office by managing front desk operations, visitor check-in/out, mail handling, and executive support for over 230 employees.
Role type
Workplace Experience Assistant / Front Desk Administrator
Builds
A professional and comfortable reception experience for visitors and employees at the Tokyo office
Domain
Collectibles authentication and grading (PSA) / Office Administration
Deliverable
product features
Required skills
Customer service, attention to detail, multitasking, administrative processing, prioritization, decision making, Japanese (fluent), English (conversational), Google Workspace
Preferred skills
Proactive problem solving, continuous learning, collaboration
Technologies
Envoy, Jira, Google Docs, Google Sheets, Google Slides
Responsibilities
Greet visitors, manage check-in/check-out, issue badges, organize reception and break areas, sort and distribute mail, order office supplies, handle facility service tickets, support executives with meeting room and desk arrangements, coordinate with vendors and cleaning staff, support internal events, handle customer submissions
Seniority
Individual Contributor, entry to mid-level
