Partnerships Program Manager
Core
Managing and growing relationships with global grading partners to provide seamless access to PSA's authentication and grading services for collectors.
Role type
Senior Partnerships Program Manager
Builds
Global partner implementation programs and scalable systems for partner tracking and reporting
Domain
Consumer technology / Collectibles authentication
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Partner relationship management, cross-functional project execution, data analysis, stakeholder communication, process improvement, CRM management, risk anticipation, strategic planning
Preferred skills
Experience in consumer technology, ability to shift between strategic and hands-on execution, quick adoption of new tools
Technologies
CRM, ticketing platforms, project management tools
Responsibilities
Serve as primary point of contact for grading partners, lead cross-functional issue resolution, drive global partner implementations, manage project timelines and stakeholder updates, monitor key metrics and implement data-driven improvements, communicate program goals to executives
Seniority
Senior, hands-on IC with strategic oversight